Privacy Policy
Last Updated: February 2026
1. Introduction
This Privacy Policy explains how PG Exchange collects, uses, stores, and protects your personal information when you use our platform.
2. Information We Collect
We collect information you provide during registration (name, email, phone), identity verification documents (KYC), transaction data, device and browser information, and IP addresses.
3. How We Use Your Information
We use your information to provide and improve our services, verify your identity, process transactions, prevent fraud, comply with legal obligations, and communicate with you about your account.
4. Information Sharing
We do not sell your personal information. We may share data with KYC/AML verification providers, payment processors, law enforcement (when legally required), and service providers who assist in operating the platform.
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active and as required by law. You may request deletion of your account data, subject to legal retention requirements.
7. Cookies & Tracking
We use cookies and similar technologies for authentication, preferences, and analytics. You can manage cookie preferences in your browser settings.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. Contact us to exercise these rights.
9. Children's Privacy
PG Exchange is not intended for users under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or platform notification.
11. Contact
For privacy-related inquiries, contact us at privacy@pgexchange.com.